Skip Trace Depot (“we,” “our,” or “us”) is committed to protecting your privacy. We offer skip tracing services that help you access accurate contact information for real estate and other industries. This Privacy Policy (“Policy”) outlines how we collect, use, and disclose information through our website, skiptracedepot.com (the “Site”), and our services (“Services”). By accessing the Site or using our Services, you agree to the terms outlined in this Policy.

Collection of Information

We collect information directly from you, from third-party sources, and through automated means as described below.

• Account Registration: To use our Services, you need to register an account. We collect your name, email address, phone number, and any other relevant information when you sign up.
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• User Activity: We collect data related to your usage of our Site and Services, including actions like uploading lists for skip tracing.
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• Communications: We store records of your customer service inquiries and related details, including the nature of your request, your contact information, and the resolution. You can also subscribe to newsletters and marketing updates.
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• Usage Data: We automatically gather information about your activity on our Site, including your IP address, browser type, device type, operating system, and the duration of your visit. This helps us improve your experience and optimize our services.
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Use of Information

We use the information we collect, including personal information, for the following purposes:

• Providing and Improving Our Services: To operate and improve our Site and Services, process your transactions, and provide customer support.
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• Marketing and Communications: To send you information about your account, respond to inquiries, and provide marketing communications. You may opt-out at any time.
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• Analytics and Research: To understand user behavior, assess the effectiveness of our services, and improve user experience.
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• Legal Compliance: To comply with legal obligations, prevent fraud, or address security issues.
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Disclosure of Information

We may share your information in the following circumstances:

• Affiliates: We may share your information with our subsidiaries or affiliates. They will handle your data per this Policy.
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• Service Providers: We share your data with third-party vendors that perform services on our behalf, such as payment processing.
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• Legal Requirements: We may disclose information to comply with legal obligations or respond to law enforcement requests.
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• Business Transfers: In case of a merger, acquisition, or bankruptcy, your information may be transferred as part of the transaction.
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Analytics and Tracking

We, along with our third-party service providers, use cookies, web beacons, and other tracking tools to monitor how you interact with our Site and Services. This data helps us improve performance and user experience.

• Cookies: These small data files help us track your activities on the Site. You can modify your browser settings to block cookies, but this may affect the functionality of the Site.
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• Third-Party Analytics: We use tools like Google Analytics to assess usage patterns and optimize our services. You can find more information and opt-out options in the relevant third-party privacy policies.
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Interest-Based Advertising

We may work with third-party advertising networks to display ads that are relevant to your interests based on your activity on our Site. These third parties may use cookies or other tracking technologies to collect data on your online behavior. You can manage your preferences for interest-based advertising through your browser settings or visit Digital Advertising Alliance.

Security

We use commercially reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee 100% security.

Your Choices

• Opting Out: You may unsubscribe from marketing emails by following the instructions included in those emails. We will still send you account-related communications as needed.
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• Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
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Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it.

Changes to This Policy

This Privacy Policy is effective as of the date listed below. We may update this Policy from time to time. If we make significant changes, we will notify you through the Site or via email.

Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact us at support@skiptracedepot.com.

Effective Date: 08/14/2024